Important information for UK customers: Please refer to the info below to get RMA service inside UK

The service for Shuttle products is handled by any official Shuttle distributor in your region.

Please note

This form is for European customers only. If you are from an non-European country please use this link to get forwarded to our Global Headquarters support team. If you are a US citizen please click here.

Support Form

Contact information

How can we contact you?

email address *

name *

country *

company / media name / organization

telephone

fax

product category *Barebone
complete system
XPC accessory
mainboard

Note

All information required to reach out technical support department for Shuttle complete systems is available here: http://systemsupport.eu.shuttle.com/

product details

Which Shuttle product do you own?

model *

version (Shuttle Barebones and mainboards only)

serial number *

System-ID

Shuttle-ID (Shuttle complete systems only) *

BIOS version * (Shuttle Mini PCs and mainboards only)

purchased from *

date of purchase *

hardware configuration

Which components are installed?

CPU (processor) + comment (Shuttle Mini PCs and mainboards only) *

memory + comment (Shuttle Mini PCs and mainboards only) *

hard drive(s) + comment (Shuttle Mini PCs and mainboards only) *

graphics card + comment (Shuttle Mini PCs and mainboards only) *

sound card + comment (Shuttle Mini PCs and mainboards only) *

network card(s) + comment *

optical drive(s) (DVD Writer etc.) + comment *

other components

software configuration

Which software do you use?

operating system *

software

summary of the problem and comments *

* mandatory fields