Hardware

Is a graphics driver available and it supports Full HD video (1080p)?

Operating system ►		Windows XP	Linux OS	Windows 7 Windows 7 Embedded Standard Windows 7 POSReady		Windows 8
Product ▼		32 Bit	32 Bit / 64 Bit	32 Bit	64 Bit	32 Bit / 64 Bit
XPC	SH61R4 SH67H3 SH67H7 SZ68R5 SZ77R5	Yes (1)	Yes (1)	Yes (1)	Yes (1)	Yes (1)
XPC	SX79R5	Yes (6)	Yes (6)	Yes (6)	Yes (6)	Yes (6)
Slim PC	DS61 V1.1 XH61V	Yes (1)	Yes (1)	Yes (1)	Yes (1)	Yes (1)
	DS47	Yes	Yes	Yes	Yes	Yes
	XS35V2	720p: Yes 1080p: may have some lagging	720p: Yes 1080p: may have some lagging	720p: Yes 1080p: may have some lagging Please disable Windows Aero (4)	720p: Yes 1080p: may have some lagging Please disable Windows Aero (4)	Video driver not supported officially, but actual test result shows: 720p: Yes 1080p: may have some lagging Please disable Windows Aero (4)
	XS35GSV2 XS35GSV3 XS35GSV3L	Yes (5)	Yes (5)	Yes (5)	Yes (5)	Yes (5)
	XS35V3 XS35V3L XS36V XS36VL	No (3)	No (3)	Yes Please disable Windows Aero (4)	No (3)	No (3)
AIO PC	X50V2 Plus	Yes (2) Screen: 720p VGA port: 1080p may have some lagging	Yes (2) Screen: 720p VGA port: 1080p may have some lagging	Yes (2) Screen: 720p VGA port: 1080p may have some lagging Please disable Windows Aero (4)	Yes (2) Screen: 720p VGA port: 1080p may have some lagging Please disable Windows Aero (4)	Video driver not supported officially, but actual test result shows: Yes (2) Screen: 720p VGA port: 1080p may have some lagging Please disable Windows Aero (4)
	X50V3 X50V3L	No (3)	No (3)	Yes (2) Screen: 720p VGA/HDMI port: 1080p Please disable Windows Aero (4)	No (3)	No (3)
	X70S	Yes	Yes	Yes	Yes	Yes
	X70M	Yes	Yes	Yes (7)	Yes (7)	Yes (7)

(1) Please note, that certain LGA1155 processors do not include integrated graphics e.g. Core i5-2380P/2450P,2550K/3350P - in this case you must use a discrete PCIe graphics card.
(2) The integrated screen resolution is limited to 1366x768 and cannot support Full HD. However, the alternate VGA (and HDMI) port can support 1920x1080 resolution for Full HD video (1080p).
(3) A dedicated video driver is not available. The standard video driver supports up to 1280x1024 resolution through the VGA/HDMI port (1024x768 for XP). Full HD (1080p) is not supported. For X50V3/L: The integrated screen resolution is limited to 1366x768.
(4) Please disable the graphical user interface "Windows Aero" to play Full HD videos smoothly.
(5) The video player software needs to support "AMD App Acceleration" in order to play Full HD videos smoothly. Pls. find AMD App Acceleration Downloads here: support.amd.com/us/gpudownload/windows/Pages/eyespeed_downloads.aspx
(6) SX79R5 has no integrated graphics, it can only use a discrete graphics card. All discrete graphics cards have no driver issue and can support Full HD video (1080p).
(7) Touch function is not supported for Windows Embedded Standard Version 7 or 8

Why is there a delay on the SPDIF-out signal?

Issue: When a file is selected to play via SPDIF-out, it takes 0.5s before a sound begins playing. Thus the first 0.5s of a song is missed.

Fix: A beta driver has been developed to remove this issue. Please download the new audio driver file from the following link:

ftp://ftp.shuttle.com/Drivers/new/fb61r/cd531/wdm_a357.zip

Will my Shuttle Mini-PC run stably with case off?

Due to the XPC’s small footprint design, the thermal dynamics are very different than that of a regular full-size PC. Whilst normal PCs may run cooler with the case off, the XPC has strikingly unique properties.

Our design team has carefully considered and tested the thermal properties of an open case XPC. Contrary to popular beliefs, the CPU, hard drive and mainboard temperatures are higher when the case is taken off of the XPC. Opening the case actually reduces the airflow through the case. The vents at the front of your XPC no longer take air in; therefore, the airflow around the PWM and MOSFET is significantly reduced.

We recommend leaving the aluminum case closed on the XPC when in operation. Not only will this improve the thermal dynamics of your XPC, it looks stunning as well!

What size of VGA card fits in XPC?

There are three serial products of XPC: G, P/P2, and H series.

G series
The greatest card size that could fit in G series of XPC is 206mm(L) x 98mm(H) x 16mm(D). But due to the different layout design on each model and VGA card, we strong suggest to check on VGA support list for each model or hard fit before purchase the VGA card.

P/P2 series
The greatest card size that could fit in P/P2 series of XPC is 266mm(L) x 98mm(H) x 36mm(D). But due to the different layout design on each model and VGA card, we strong suggest to check on VGA support list for each model or hard fit before purchase the VGA card.

Note: For P series that equipped with fan duct, please remove fan duct to use with long length VGA card. Complete burn-in tests had been done without fan duct and thermal performance will not be compromised without fan duct.

H series
The greatest card size that could fit in H series of XPC is 230mm(L) x 98mm(H) x 18mm(D).

What dimension of DDR2/DDR3 memory module can fit into XPC?

There are four product series of XPC, and the max. dimension of memory for each series is:

G Series: (For all DDR2 or DDR3 G chassis models)
H Series: (For all DDR2 or DDR3 H chassis models)
P2 Series: (For SP35P2, SP35P2 pro, SX38P2 pro, SX48P2E, SX48P2 Deluxe)
KPC Series: (For K45 and K48)

Can I upgrade my motherboard to a different one?

Shuttle doesn’t recommend upgrading to a different MB as it could create hardware issues. There is only one model that would have an upgrade option and that is SN68PTG6 Deluxe which you could upgrade to motherboard FN78.

Auto Reboot and no POST screen after changing video card.

Problem: After changing the video card which is known functional and in the compatibility list, the POST screen no longer displays while power cycles in on and off behavior.

Solution: In some cases, video card is situated on top of the system BIOS chip. During the removal of video card, the I/O shield of video card might have accidentally hit the BIOS chip which, in result, caused the BIOS chip loosened from its housing. Please double check the sitting of BIOS chip before seeking for further troubleshooting.

Please see attachment for graphical instruction.

What kind of CPU, memory, video card and accessory can be used in my mainboard or XPC?

For a complete list of supported device on a specific model please visit our http://global.shuttle.com/support_list.jsp web support pages. Select the appropriate section, either Mainboard or XPC and follow the link to the support list.

« Back to: Overview