Show all / Hide all

Does my Shuttle product support Ivy Bridge processors?

Most Shuttle PC products with LGA1155 socket are prepared to support the 3rd generation Intel Core processors with 22nm technology, also called "Ivy Bridge", which Intel released in May 2012. However, some steps need to be done before the PC can boot with this kind of processors.

1. Check the below compatibility list, if your Shuttle XPC is prepared to support Ivy Bridge processors.
2. Enter the BIOS setup program to check the current BIOS version.
3. If BIOS need to be updated, then please download the latest BIOS and graphics driver from http://global.shuttle.com/download/download
   The BIOS Update need to be done with a compatible 2nd Generation Intel Core Processor (32nm technology, LGA1155 socket, called "Sandy Bridge").

 

Product Name	Type	Chipset	Prepared for  Ivy Bridge?	BIOS version (at least)	Graphics driver
XH61	3L Slim-PC	H61	No	-
SH61R4	XPC / Cube	H61	Yes	SH61R000.201	Update required
SH67H3, SH67H7 (Version 1)	XPC / Cube	H67	No	-
SH67H3, SH67H7 (Version 2)	XPC / Cube	H67	Yes	SH67H000.201	Update required
SZ68R5	XPC / Cube	Z68	Yes	SH68R000.201	Update required
SZ77R5	XPC / Cube	Z77	Yes	SZ77R000.108

 

How to find out  the current BIOS version?			How to distinguish V1 from V2 version on the SH67H3 / SH67H7 series?
Start the PC and press the [DEL] or [F2] key to enter the BIOS setup program. The BIOS version is shown in the second line on the main screen.			Please open the XPC chassis cover: unscrew 3 thumbscrews and slide the cover backwards and upwards. The version ID is located on the mainboard as shown in the photo:

 

How to update the BIOS version

How to install memory in the SH67H3?

In Dual-Channel mode, the memory modules can transmit and receive data with two data bus lines simultaneously. Enabling Dual-Channel mode can enhance the system performance.

The following illustrations explain the population rules for Dual-Channel mode.

A = 2 modules
B = 4 modules
C = 1 module

How to enable WLAN on XS35 series

1. Please install all drivers and applications from driver CD.

2. You'll find a "ControlAP" icon on your desktop. Please start the "ControlAP" program.

3. Press the "Wireless" button to enable/disable the Wireless LAN function.

4. The Windows icon bar will show a wireless connection icon.

Which type of SATA connectors does XS35/XS35GT have?

The XS35(GT) uses the usual standards for the SATA connectors. You can install the following drives:
- one 2.5" (63.6mm) notebook hard disk drive (HDD) with Standard SATA connector
- one slim optical drive with 12.7mm height and Slimline SATA connector
Micro SATA or IDE (PATA) connectors are not supported (please see below).

Connector	Pins	Voltage	Usage	Photo
Standard SATA	22 total 7 data 15 power	3,3 V 5 V 12 V	2.5" (63.6mm) and 3.5" (88.9mm) hard disks / solid state disks (SSD), standard 5.25" (133.4mm) optical drives
Slimline SATA	13 total 7 data 6 power	3.3 V 5 V	Optical DVD or Blu-ray drives in notebooks and nettop PCs
Micro SATA	16 total 7 power 7+2 voltage	5 V	1.8" (46mm) hard disks and solid state disks (SSD)
IDE Slim ATA	50 total	5 V	Slim optical drive with IDE (Parallel ATA) connector

Note: It occurs, that "Micro SATA" is sometimes confused with "Slimline SATA"

Optical Slim drive with Slimline-SATA connector
2.5" (63.6mm) hard disk drive with Standard-SATA connector

To be compatible with XS35(GT) an optical drive must have a slimline connector and 12.7mm height. Here is a small choice of approved devices:

DVD±RW: TOSHIBA TS-L633 / Lite-On DS-8A4S / LG GT20N / SONY AD7700S-01/ SONY AD7703-S-01
Bluray combo: Sony Optiarc BC-5500H

What is the maximum size of VGA card that fits into my XPC?

There are 4 different XPC product series: G, P/P2, H and J series.

J series: The maximum size of card that fits into J series is 273 mm (L) x 98 mm (H) x 38 mm (D). But due to the different layout design on each model and VGA card, we strongly suggest to check our VGA support list for each model or test before purchasing the VGA card.

H series: The maximum size of card that fits into H series is 267 mm (L) x 98 mm (H) x 18/34 mm (D).

G series: The maximum size of card that fits into G series is 206 mm (L) x 98 mm (H) x 16 mm (D). But due to the different layout design on each model and VGA card, we strongly suggest to check our VGA support list for each model or test before purchasing the VGA card.

P/P2 series: The maximum size of card that fits into P/P2 series is 266 mm (L) x 98 mm (H) x 36 mm (D). But due to the different layout design on each model and VGA card, we strongly suggest to check our VGA support list for each model or test before purchasing the VGA card.

Note: For P series that equipped with fan duct, please remove fan duct to use with long length VGA card. Complete burn-in tests had been done without fan duct and thermal performance will not be compromised without fan duct.

Date: April 2010

Does my Shuttle PC support the latest NVIDIA GeForce or an ATI Radeon graphics card? Is the power supply too weak to support such a card?

The power supply unit can be counted on to deliver sufficient power without any difficulties. You need only consider whether the video card will fit in the system. Cards with a dual fan system (dual slot cards, or cards with an exceptionally large fan) may not fit in the Mini PC. The only exception are P/P2/H7/J1/J2/J3-series cases. Please take a look into our compatibility list, which also details supported CPUs and memory: http://global.shuttle.com/support_list.jsp

My XPC no longer boots up or there is no picture displayed on the monitor. Is the motherboard defective?

The problem does not lie with the motherboard in 90% of such cases. Please follow these steps to isolate the problem:

1. Please remove all non essential components (hard drives, disk drives, card reader, etc...) The CPU and memory, along with the video card if required, can be left in place at this stage.
2. Please erase the CMOS by following this procedure:
   - Remove the electrical cord
   - Remove the CMOS battery
   - Press the CMOS button / Place the jumper in the reset position (10-20 seconds)
   - Reinstall the battery, electrical cord and try again. 
3. Inspect the motherboard as much as possible for signs of damage. 
4. Test the CPU in another system or another CPU in the current XPC. 
5. Test the memory in another system, or different memory in the current XPC. We recommend the use of brand name memory for testing purposes. 
6. Test the video card in a new system or another video card in the current XPC.

What kind of CPU, memory, video card and accessory can be used in my mainboard or XPC?

For a complete list of supported device on a specific model please visit our http://global.shuttle.com/support/supportList web support pages. Select the appropriate section, either Mainboard or XPC and follow the link to the support list.

How to make a bootable USB flash drive?

Warning: Please be sure, that there are during formatting no other USB devices connected to your system like: external harddiscs, external optical devices or other USB flash drives This secures that you only format the selected USB flash drive.

The "BootFlashDos" tool is available here or at www.gocoding.com.

1. Please run BootFlashDos.exe (for Windows XP)
   Please run BootFlashDos.exe by selecting it with the right mouse button and select run as administrator (for Windows Vista)
   
2. Select your USB flash drive, if necessary click Refresh to update the device list.
   
3. Select Quick Format.
4. Press Start and confirm the following Warning popup.
   
   

How to copy files to the created bootable USB flash drive?

1. Open your Windows Explorer and select your USB flash drive.
2. Copy AWDFLASH.EXE and the latest BIOS Version to to your USB flash drive.
   
   
   

How to boot from USB flash drive?

1. Insert your USB flash drive to your USB Ports.
2. During boot press ESC (or F11 or F7) to enter the boot menu.
   
3. Select USB-HDD or USB-ZIP (Depending on the model of the USB flash drive, it varied). On our newest Barebones you’ll find your USB flash drive, if recordnized, next to your harddiscs.
4. Press Return to boot from your USB flash drive.
   
   

How to flash latest BIOS to my Barebone?

1. After booting your USB flash drive you’ll be in the A:> or C:> prompt
2. Execute awdflash.exe latest bios version.bin /cc/cd/cp/sn/py/nbl/wb/r (Please replace latest_bios_version.bin with your latest BIOS).
3. AWDFlash will automaticaly start the flash progess. It will reboot after complete flash automaticaly, too.