Please note

This form is for European customers only. If you are from an non-European country please use this link to get forwarded to our Global Headquarters support team. If you are a US citizen please click here.

Support Form

Contact information

How can we contact you?

email address *

name *

country *

company / media name / organization

telephone

fax

product category *Barebone
complete system
XPC accessory
mainboard

Note

All information required to reach out technical support department for Shuttle complete systems is available here: http://systemsupport.eu.shuttle.com/

product details

Which Shuttle product do you own?

model *

version (Shuttle Barebones and mainboards only)

serial number *

System-ID

Shuttle-ID (Shuttle complete systems only) *

BIOS version * (Shuttle Mini PCs and mainboards only)

purchased from *

date of purchase *

hardware configuration

Which components are installed?

CPU (processor) + comment (Shuttle Mini PCs and mainboards only) *

memory + comment (Shuttle Mini PCs and mainboards only) *

hard drive(s) + comment (Shuttle Mini PCs and mainboards only) *

graphics card + comment (Shuttle Mini PCs and mainboards only) *

sound card + comment (Shuttle Mini PCs and mainboards only) *

network card(s) + comment *

optical drive(s) (DVD Writer etc.) + comment *

other components

software configuration

Which software do you use?

operating system *

software

summary of the problem and comments *

* mandatory fields