Information about processing warranty and repair services for consumers

Find out more about warranty and repair services for individual Shuttle product categories. Please contact us, if you have any questions.
Barebones, mainboards and accessories

With these products, we ask that you first of all contact the reseller where you bought the product. They will be able to advise you. All resellers are able to send your product to Shuttle.

Should your device be out of warranty period or if warranty is otherwise void, please contact a reseller for spare parts.

Useful information about warranty periods: The length of the warranty offered by specific resellers may vary and depends on the business strategy of the relevant company.
Complete systems and monitors

Complaints about these products are handled by telephone hotlines throughout Europe, which are completely free to use. Shuttle complete systems are marked with a "Shuttle ID" sticker.

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