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What is the maximum size of VGA card that fits into my XPC?

There are 4 different XPC product series: G, P/P2, H and J series.

J series: The maximum size of card that fits into J series is 273 mm (L) x 98 mm (H) x 38 mm (D). But due to the different layout design on each model and VGA card, we strongly suggest to check our VGA support list for each model or test before purchasing the VGA card.

H series: The maximum size of card that fits into H series is 267 mm (L) x 98 mm (H) x 18/34 mm (D).

G series: The maximum size of card that fits into G series is 206 mm (L) x 98 mm (H) x 16 mm (D). But due to the different layout design on each model and VGA card, we strongly suggest to check our VGA support list for each model or test before purchasing the VGA card.

P/P2 series: The maximum size of card that fits into P/P2 series is 266 mm (L) x 98 mm (H) x 36 mm (D). But due to the different layout design on each model and VGA card, we strongly suggest to check our VGA support list for each model or test before purchasing the VGA card.

Note: For P series that equipped with fan duct, please remove fan duct to use with long length VGA card. Complete burn-in tests had been done without fan duct and thermal performance will not be compromised without fan duct.

Date: April 2010

Does my Shuttle PC support the latest NVIDIA GeForce or an ATI Radeon graphics card? Is the power supply too weak to support such a card?

The power supply unit can be counted on to deliver sufficient power without any difficulties. You need only consider whether the video card will fit in the system. Cards with a dual fan system (dual slot cards, or cards with an exceptionally large fan) may not fit in the Mini PC. The only exception are P/P2/H7/J1/J2/J3-series cases. Please take a look into our compatibility list, which also details supported CPUs and memory: http://global.shuttle.com/support_list.jsp

My XPC no longer boots up or there is no picture displayed on the monitor. Is the motherboard defective?

The problem does not lie with the motherboard in 90% of such cases. Please follow these steps to isolate the problem:

1. Please remove all non essential components (hard drives, disk drives, card reader, etc...) The CPU and memory, along with the video card if required, can be left in place at this stage.
2. Please erase the CMOS by following this procedure:
   - Remove the electrical cord
   - Remove the CMOS battery
   - Press the CMOS button / Place the jumper in the reset position (10-20 seconds)
   - Reinstall the battery, electrical cord and try again. 
3. Inspect the motherboard as much as possible for signs of damage. 
4. Test the CPU in another system or another CPU in the current XPC. 
5. Test the memory in another system, or different memory in the current XPC. We recommend the use of brand name memory for testing purposes. 
6. Test the video card in a new system or another video card in the current XPC.

What kind of CPU, memory, video card and accessory can be used in my mainboard or XPC?

For a complete list of supported device on a specific model please visit our http://global.shuttle.com/support_list.jsp web support pages. Select the appropriate section, either Mainboard or XPC and follow the link to the support list.

How to make a bootable USB flash drive?

Warning: Please be sure, that there are during formatting no other USB devices connected to your system like: external harddiscs, external optical devices or other USB flash drives This secures that you only format the selected USB flash drive.

The "BootFlashDos" tool is available here or at www.gocoding.com.

1. Please run BootFlashDos.exe (for Windows XP)
   Please run BootFlashDos.exe by selecting it with the right mouse button and select run as administrator (for Windows Vista)
   
2. Select your USB flash drive, if necessary click Refresh to update the device list.
   
3. Select Quick Format.
4. Press Start and confirm the following Warning popup.
   
   

How to copy files to the created bootable USB flash drive?

1. Open your Windows Explorer and select your USB flash drive.
2. Copy AWDFLASH.EXE and the latest BIOS Version to to your USB flash drive.
   
   
   

How to boot from USB flash drive?

1. Insert your USB flash drive to your USB Ports.
2. During boot press ESC to insert the bootmenu.
   
3. Select USB-HDD or USBZIP (Depending on the model of the USB flash drive, it varied). On our newest Barebones you’ll find your USB flash drive, if recordnized, next to your harddiscs.
4. Press Return to boot from your USB flash drive.
   
   

How to flash latest BIOS to my Barebone?

1. After booting your USB flash drive you’ll be in the A:> or C:> prompt
2. Execute awdflash.exe latest bios version.bin /cc/cd/cp/sn/py/nbl/wb/r (Please replace latest_bios_version.bin with your latest BIOS).
3. AWDFlash will automaticaly start the flash progess. It will reboot after complete flash automaticaly, too.